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"Did we ask the right questions? Did we tend to skip to the conclusion before defining the problem? When the server broke down, we had some heated discussions, but did we agree on the dysfunction? We needed improvement—and 12 months later, the figures are here, showing how our team has implemented the problem solving process …our progress was steady, going from +10%, +15%, +20% and +35%, and finally reaching +90% after just six months."
Helpdesk Supervisor, Galileo
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We work with a network of business partners and affiliated organizations that provide products or services that complement or enhance our solutions.
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Kepner-Tregoe partners with ITPreneurs in the development of innovative competence development programs to address core needs of IT professionals. |
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Kepner-Tregoe partners with CarbonView developed by Supply Chain Consulting; to help organizations be socially responsible with carbon management solutions. |
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Kepner-Tregoe partners with the Harbour-Felax Group to provide customized solutions for bottom-line improvements to clients in the automotive industry. |
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Kepner-Tregoe partners with Informavores to integrate KT troubleshooting into service and support software. |
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Kepner-Tregoe is a business partner of KnowledgeAdvisors, a human capital analytics firm, to provide measurement systems and solutions for learning and development. |
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Kepner-Tregoe partners with Mainnovation to help organizations use value driven maintenance to improve asset utilization and reduce maintenance costs. |
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Kepner-Tregoe is a Microsoft Project Partner. KT Project Logic® software supports and promotes use of Microsoft Project and KT Project Management methodology. (Microsoft and MS are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.) |
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Kepner-Tregoe and OptimumFX combine OptimumFX’s software and KT processes to address productivity loss on production lines, with a primary focus on Overall Equipment Effectiveness. |
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Kepner-Tregoe is a strategic business partner of the ROI Institute, a research, benchmarking, and consulting organization, using their ROI Methodology™. |
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| itSM Solutions' unique team of experienced IT Service Management experts specializes in the implementation of IT initiatives within the ITIL lifecycle framework. KT and itSM Solutions jointly offer best practice solutions tailored around clients' IT and Business needs including Knowledge Management Systems, ITIL implementation, ITSM/ITIL Training & Certification and Business Process Management. |
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| Stone Cobra specializes in best-in-class enterprise software and services solutions for customers with increasingly complex IT environments. Through its partnership with KT, the Stone Cobra team provides the critical software customization and integration tools to facilitate and enforce business processes.
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Kepner-Tregoe partners with DB Kay & Associates to enhance KT Resolve with knowledge management best practices. DB Kay is the leading independent provider of Knowledge-Centered Support (KCS) training and consulting for service and support organizations. Organizations that have implemented KT Resolve can use KCS to quickly and easily multiply the business benefit of every successfully solved problem. |
We work with a network of accrediting organizations in providing our training solutions.
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Education Services Partner/Community Colleges
Kepner-Tregoe partners with corporations and community colleges to provide workforce development programs in the United States. Program descriptions. |
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Kepner-Tregoe has been recognized by PMI®, the Project Management Institute, as a Global Registered Education Provider (provider #1163). Many Kepner-Tregoe workshops offer Professional Development Units (PDUs). One PDU is equivalent to one contact hour.
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National Association of State Boards of Accountancy
Kepner-Tregoe, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors (See credit information). State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org.
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CEUs Continuing Education Units
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| Continuing Education Units (CEUs) are available for all Kepner-Tregoe workshops. CEUs are used to meet professional licensing requirements or state certification standards. One CEU is granted for every 10 hours of class participation.
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Affiliates
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